You do not need to know the furniture brand; you can get custom replacement slings that have the same quality as your current sling brand. Please view our how to measure instructions.
FREQUENTLY ASKED QUESTIONS:
We do not make a double layer style sling (pillowcase sling) where the frame is covered by the sling as well as a padded sling. See examples below:
You do not need to know the furniture brand; you can get custom replacement slings that have the same quality as your current sling brand. Please view our how to measure instructions.
Please e-mail us & upload a picture so we can attempt to identify the model for you.
There is no way to tell exactly how long patio slings will last. If your furniture remains outdoors, your replacement sling will last an average of 5 to 8 years depending on where you live and how you maintain the slings.
Yes you may. We will do our best to accommodate you with the closest fabric we carry. Please view our sling fabric selection on our sling fabric sample page.
No. An old sling stretches over time, therefore it is not an accurate measurement. You must measure your sling while it is installed. Please follow our how to measure instructions.
We will only request the following slings for pattern:
If you like to tackle DIY projects, you should have no issues installing new replacement slings. Visit our sling installation instructions page and if you still have questions, please contact us, so one of our technicians can guide you through the process.
It all depends on the type of furniture you have. You only need some basic tools and a sling rail spreader tool (DeWalt 24 in trigger spreader/clamp), which is required in most chair sling installations.
Our sling fabrics are made of PVC coated polyester. It is a high quality fabric made in the USA which has UV protection and is specially designed for outdoor use. Please view our product specification page for more details.
Sling orders are processed in the order they are received. All our slings are custom made and must be produced. The processing time will vary depending on the season. It is usually an average of 7 to 10 business days excluding shipping time. The shipping time will be based on the carrier and shipping method selected at checkout. We do not provide rush orders during high season (from May to August).
Yes, you can get free samples. We strongly recommend requesting fabric samples before placing an order, since your device’s screen can not show the exact color and texture of the sling fabric. Go to our sling sample page to view our sling fabric selection and get free samples.
Yes, you can order sling fabric by the yard. In order to make your own sling, you will need a heavy duty sewing machine as well as a UV protected thread for outdoor use.
If after having followed our installation instructions you are still having installation issues, please call us, so one of our technicians can assist you.
If you believe a mistake was made, we will double check the measurements you provided. We will either adjust or create new sling(s) if the mistake was ours.
A/ However, if the measurements you provided were not correct and as a result the sling fabric exceeds the width or length of your furniture, we will be glad to adjust the sling as a courtesy. The shipping cost is at your own expense.
B/ However, if the measurements you provided were not correct and as a result the sling fabric is shorter than the width or length of your furniture, we will help you by providing a 20% discount to place the order again. In order to receive the discount, you will need to ship the sling(s) back to us at your own expense.
If your chair has a bar welded to the frame, you will need to email us a picture before you place an order. Since it is a difficult installation, we need to get a picture from you in order to allow us to determine whether you will be able to install the sling yourself.
We install slings in Broward county, parts of Palm Beach county and parts of Miami Dade county. You can call us at 954-970-7497 to inquire. You can also bring your furniture to our facility in Pompano Beach, FL.
Most chairs' rods have a medium spline (7/32" in diameter). A few chair models have large spline (¼" in diameter). A smaller size spline is also available, since it is used only in some particular furniture brands.
If you do not select the size of the rod when placing an order, we will by default ship your slings with the medium size spline.
Outdoor furniture should be cleaned periodically with a multipurpose cleaner; we recommend Casual Clean® Multipurpose Cleaner. Routine cleaning will help enhance the appearance and extend the life of your patio furniture. This cleaner attacks the sun-baked dirt and mildew stains. Dilute with water for less difficult cleaning jobs.
Hose down. Dilute 1 part of Casual Clean® Multipurpose Cleaner to 5 parts of water. Scrub using a nylon brush, sponge or a cloth. Rinse thoroughly and leave in the sun to dry. To prolong the life and beauty of your fabric, we recommend that a towel be placed over the sling when using any tanning or insect repellent products. Should any of these products come in contact with the fabric, wash and rinse immediately as noted above.
Do not use bleach, solvent-based cleaners, or water temperature of 100 degrees. Do not put sling in the swimming pool.
No, all the fabric that we sell is equivalent in terms of durability and quality since they are all made of PVC coated polyester. The only differences are the weaving pattern and texture.
It varies from 0.112" to 0.115"
Yes, you can get free samples. We strongly recommend requesting vinyl strap samples before placing an order; since your device’s screen can not show the exact color of the vinyl strap. Go to our vinyl strap sample page to view our color selection and get free samples.
It is not difficult, and as a guide you can go to our strap installation instructions page. In case you have additional questions, please contact us.
Yes, vinyl straps must be placed in hot water just under boiling point, for at least 5 minutes. Straps must be hot before you stretch and attach them to the frame. Please view our strap installation instructions.
Outdoor furniture should be cleaned periodically with a multipurpose cleaner; we recommend Casual Clean® Multipurpose Cleaner. Routine cleaning will help enhance the appearance and extend the life of your patio furniture. This cleaner attacks the sun-baked dirt and mildew stains. Dilute with water for less difficult cleaning jobs.
Hose down. Spray on or apply full strength of Casual Clean® Multipurpose Cleaner directly to surface. Scrub using a nylon brush or a cloth. Rinse thoroughly and leave in the sun to dry. Do not use bleach, solvent-based cleaners, or water temperature of 100 degrees. Do not put furniture in the swimming pool.
Yes, you will need to convert from slotted vinyl strap furniture to rivet furniture. It is simple to do. You will need to drill a hole in the frame as well as on each side of the vinyl straps. In addition, you will need plastic rivets to attach the vinyl straps to the frame. For more detailed instructions, go to our how to convert slot strap to rivet page.
If your vinyl strap measures between 1 ¼” to 1 ½”, order strap that has 1 ½” width.
If your vinyl strap measures between 1 ¾” to 2”, order strap that has 2” width.
The processing time will vary depending on the season. Vinyl strap by the roll orders usually within 5 business days excluding shipping time. Pre-cut vinyl strap orders are usually within 7 business days excluding shipping time. The shipping time will be based on the carrier and shipping method selected at checkout. We do not provide rush orders during high season (from May to August).
No, since the old strap has been stretched out over time. As a result, it will not give you a correct measurement. Please follow our how to measure vinyl strap instructions.
If you have identified having single wrap straps, you will need short shank rivets; however, if you have double wrap straps, we recommend to use solid shank rivets. Please view our rivets selection.
There is no way to exactly tell how long vinyl straps will last. If your furniture remains outdoors, your vinyl straps will last an average of 5 to 10 years depending on where you live and how you maintain the straps.
Be aware that the sun will in the long run fade the vinyl strap color.
It is made in the USA with a 100% virgin vinyl as well as ultra violet inhibitors manufactured into the strap. Its quality makes it a perfect fit for outdoor use.
If you do not find the information you are looking for, please contact us.
Office hours: Mon-Fri 8.00 AM - 4.00 PM (East coast) Tel/fax: 954-970-7497 | 954-731-5976
Office location & mailing address: 1843 Banks Road - Margate, FL 33063
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